What does a car subscription include?
Onto offers all-inclusive access to the latest electric cars, with everything you need to enjoy the ride.
At Onto, we know how stressful it can be to lease or buy a new EV - it’s not just the deposits and payments, it’s the hours spent researching the best deals, filling out all that paperwork, and arranging what you’ll need to get on the road.
That’s why we offer an alternative. We constantly monitor the market to ensure we’re offering competitive rates on our electric cars, and demonstrate those savings directly to you with our fully transparent pricing model.
And that includes all the essentials - from 24-hour access to breakdown assistance to public charging, we’ve made it convenient and cost-effective for you to access your next electric car.
Insurance
When you choose an electric car subscription with Onto, we’ve got you covered.
Car insurance is a legal requirement for driving on the roads in the UK. There are three levels of insurance cover: third party only, third party fire and theft, and fully comprehensive.
Third party only insurance is the lowest level of cover that meets the legal requirement, and it essentially only covers the cost of damage to the other driver’s car in case of an accident. The next level of cover is third party fire and theft, which adds cover for your car if it’s damaged by fire or stolen.
Fully comprehensive insurance offers the highest level of protection - it doesn’t just cover other drivers, it covers you and your own car.
And fully comprehensive insurance is the level of cover we’ve included with every electric car subscription with Onto. Your safety is important to us, so we’ve partnered with a provider to offer it to all of our drivers as standard.
Maintenance
Even electric cars can experience wear and tear. As soon as you notice something wrong with your car, give our 24/7 customer service team a call - we’ll be able to sort any necessary repairs and get you back on the road safely.
When you’re an Onto subscriber, we’ll look after any regular servicing your EV may need and arrange the maintenance of fair wear and tear or manufacturing faults. Depending on the types of repairs needed, you may be eligible for a courtesy car while they’re completed.
Please note that while you won’t be responsible for carrying out your own maintenance or finding your own professionals, certain exclusions to repairs apply. You can read more about this in our terms and conditions and in your hire agreement. If you’re unsure, just check with us as soon as anything happens, and we’ll be able to give you a transparent overview of every step of the repairs process.
Breakdown cover
If your Onto electric car breaks down, just give us a call on 03450 348 647. We’ll be available any time, day or night, to advise you on the assistance we can offer you.
Public charging
Public charging, free of charge*. Onto electric car subscription puts range anxiety to rest with access to Shell Recharge, the nation’s largest public charging network.
As an Onto subscriber, you’ll be able to charge your electric car at any of the 20,000 charge points as part of the Shell Recharge network*.
And if you’ve chosen a Tesla, you’ll also enjoy access to the Tesla Supercharger Network.
*If you select a no-charging subscription, this won’t apply.
Monthly allowance of 750 miles
At Onto, we go the extra mile for you. Every month, we provide an allowance of 750 miles as standard with your electric car subscription. Most traditional leases will impose strict (and quite low!) mileage limits, but we know that there will be some months where you drive more and some where you may drive less.
Instead, we offer a flexible solution to making the most of your monthly mileage. If you think you’ll need extra miles, it’s easy to add an additional package of 250, 500, 750, or 1,000 miles to your account directly from your My Account section on our website or our app.
And if you don’t end up using your full allowance, those miles will stay in your account for a full year. So you can use them next month - or the month after.
Flexible access to the latest electric cars
Choose from the best electric cars, every time. When you sign up for Onto, you’ll have access to all of the best electric cars we have on offer in your area.
With your Onto electric car subscription, you can choose from some of the most popular models on the market today. And when you decide you’re ready for a different model, you can simply choose again.
From your first reservation to your final pick-up, Onto makes it easy to start driving an electric car - and keep driving the latest models as they’re released.
