European_Union_bolt-on

European Travel bolt-on

by Onto|

Don’t let borders stop you! You can travel all over Europe in your Onto car with the European Travel bolt–on. Request it in a few clicks, and we’ll take care of everything else. Yep, travelling with Onto is as hassle-free as it sounds!

How does it work?

  1. Request your bolt-on by filling up this form >
    Please make sure to fill up this request at least 7 business days before you plan to travel. We aim to review your request within 3 days and will let you know if there are any delays.

  2. Review & Payment
    Once we’ve reviewed your request, and if successful, we’ll process the payment. This bolt-on is non-refundable once it has been charged.

  3. Receive your documents at home
    We will send all the relevant documents to your address via Royal Mail Tracked & Signed, as you must travel with the originals (authorities won’t accept digital or photocopied versions). You should receive them within 4 days after payment. Enjoy your journey!

What are the conditions?

  • You must be the main driver, currently have an Onto car, and have had this car for at least one month.
  • The maximum amount of time you can spend abroad is 28 days.
  • You must allow at least another full calendar month before requesting to travel abroad again.

Where can you travel?

With this bolt-on, you will be able to take your Onto car to any country below:

European Union: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Rest of Europe: The Isle of Man, Channel Islands, Iceland, Norway, Switzerland, Andorra, Liechtenstein, Monaco, San Marino.

Do I need a bolt-on for Northern Ireland?

No, but you will still need to notify us at [email protected]

How much will it cost? 

The cost will depend on how long you’re going abroad:

  • 1 - 7 days = £100
  • 8 - 14 days = £150
  • 15 - 28 days = £200

The reason for this additional cost is that we need to arrange additional insurance, break down cover, charging, and other country-specific regulations to enable you to travel with your Onto car. 

What about charging?

You will still be able to charge for free with our charging partners! While BP Pulse and Instavolt don't have charging stations outside the UK yet, Shell Recharge has over 170,000 in Europe!

If you are driving a Tesla, you will still have access to the Tesla supercharger network when abroad.

What happens in the event of an accident abroad?

In the event of an accident, all your costs will be covered, and you’ll get both a replacement car and a hotel. You’ll receive an email that tells you who to contact. We still recommend taking a travel health insurance in case you need assistance.

What happens in the case of a delayed/updated return date?

If you have any problems or need more information, please contact our Customer Support team at [email protected] or 0345 0348 647, and a member of our team will assist you.

What if I need to pay a toll while abroad?

To pay a toll, please pay physically by card rather than through electric tolls apps such as Bip&Go app, as they’re not compatible with our cars yet. Please note that we’re not covering tolls while aboard.

Can I use my Onto points to pay for this bolt-on?

Yes, you’ll be able to let us know if you’d like to use your Onto points to pay or partially pay for this bolt-on. If you're not opted-in to Onto Rewards yet, you'll need to opt-in before you can redeem your points

Anything else you need to know? 

Different countries have different regulations when it comes to driving. You are responsible for travel health insurance, adhering to the law in the country you are in, and paying any road tolls or fines that you incur during your journey. Find out more about driving requirements in Europe >

 
If you have any questions, please don't hesitate to reach out!